FFB Week 45 – Getting Even More from Fiber: Providers Should Amplify and Augment the Advantage!
November 6 @ 10:00 am - 10:30 am
Based on the 2024 Consumer study, Michael Render with RVA will share the latest on tested fiber advantages, as well as key messages for fiber that most resonate with consumers.
In addition, the session will highlight ways to build on fiber superiority with better service and maximize the capabilities of fiber with localized products that build on fiber attributes such as low latency.
The goal for fiber providers should be maximum satisfaction and trust resulting in higher take rates, higher net promoter scores, and higher retention rates.
Special Guest:
Michael Render, CEO & Principal Analyst, RVA LLC
