BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Fiber Broadband Association - ECPv6.7.0//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Fiber Broadband Association X-ORIGINAL-URL:https://fiberbroadband.org X-WR-CALDESC:Events for Fiber Broadband Association REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Detroit BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;VALUE=DATE:20240911 DTEND;VALUE=DATE:20240914 DTSTAMP:20241105T231908 CREATED:20240903T135049Z LAST-MODIFIED:20240903T135407Z UID:10000263-1726012800-1726271999@fiberbroadband.org SUMMARY:FBA at the 2024 VMDABC Rural Fiber Expo in Annapolis DESCRIPTION:FBA will be sponsoring and attending the VMDABC Rural Fiber Expo at the Westin Annapolis in Annapolis\, Maryland. The event is September 11-13\, 2024. \nThe event\, hosted by VMDABC – The Rural Fiber Association\, will feature a vendor expo\, networking opportunities\, policy roundtables\, breakout sessions\, and opportunities to meet with broadband industry experts from across the mid-Atlantic. \nConnect with FBA’s Director of Membership\, Jennifer Vassil\, or Membership Outreach and Engagement Coordinator\, Kim Rickard\, before or during the event. URL:https://fiberbroadband.org/event/fba-at-the-2024-vmdabc-rural-fiber-expo-in-annapolis/ CATEGORIES:Industry Event,Partner Event ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2024/09/Screenshot_3-9-2024_95017_vmdaec.swoogo.com_.jpeg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Detroit:20240911T100000 DTEND;TZID=America/Detroit:20240911T103000 DTSTAMP:20241105T231908 CREATED:20240909T202147Z LAST-MODIFIED:20240909T202147Z UID:10000266-1726048800-1726050600@fiberbroadband.org SUMMARY:FFB Week 37 - The Indigenous Connectivity Institute: Advancing Digital Equity Among Indigenous Communities in Canada & the US DESCRIPTION:Retaining sovereignty while tackling the digital divide remains challenging for Indigenous communities across Canada. Education\, workforce development\, funding\, and community participation all require unique skillsets to get a Nation’s buy-in. Finding the resources and the people to help make these dreams a reality can pose a significant hurdle in connecting these communities to high-speed broadband. \nThe Indigenous Connectivity Institute is leading the charge to help these communities get the education and resources to build their own internet networks. Join Gary Bolton as he sits down with Mark Buell and Frank Horn to discuss the unique challenges and solutions to help spur internet connectivity across Indigenous lands. \nSpecial Guests: \n\nMark Buell\, Director of Indigenous Programs\, The Indigenous Connectivity Institute\nFrank Horn\, Director – Workforce Development\, The Indigenous Connectivity Institute\n\n \n \n Register Now URL:https://fiberbroadband.org/event/ffb-week-37-the-indigenous-connectivity-institute-advancing-digital-equity-among-indigenous-communities-in-canada-the-us/ CATEGORIES:Fiber For Breakfast,Webinars ATTACH;FMTTYPE=image/jpeg:https://fiberbroadband.org/wp-content/uploads/2024/04/FFB_Banner.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20240911T130000 DTEND;TZID=America/New_York:20240911T140000 DTSTAMP:20241105T231908 CREATED:20240828T221336Z LAST-MODIFIED:20240910T142629Z UID:10000261-1726059600-1726063200@fiberbroadband.org SUMMARY:FBA Presents - Leveraging CX to Support Revenue Growth DESCRIPTION:In an increasingly complex world of broadband competition and the exploding industry of connected devices\, providers face the heavy burden of supporting their customers and identifying a strategy to differentiate and compete in the crowded space. Many look at these topics solely as problems\, but Ozmo’s unique perspective on support and differentiation provides a path to growth using these topics as opportunities to drive sales\, loyalty\, and retention. \n\n\nIn this webinar\, you’ll learn about:\n\n\nSupport’s role in accelerating the adoption of value-added services\nCustomer experience driving NPS and reducing churn\nHow advancements in customer support tools drive new revenue and improve customer experience\n…and more\n\n\n\nPresented by: \nDaniel Fithian\, Sr. Account Executive\, Ozmo \n \n \n Register Now URL:https://fiberbroadband.org/event/fba-presents-leveraging-cx-to-support-revenue-growth/ CATEGORIES:Sponsored Webinars,Webinars ATTACH;FMTTYPE=image/png:https://fiberbroadband.org/wp-content/uploads/2024/08/Ozmo_logo_MD.png END:VEVENT END:VCALENDAR