FBA Presents – Leveraging CX to Support Revenue Growth
September 11 @ 1:00 pm - 2:00 pm
- This event has passed.
In an increasingly complex world of broadband competition and the exploding industry of connected devices, providers face the heavy burden of supporting their customers and identifying a strategy to differentiate and compete in the crowded space. Many look at these topics solely as problems, but Ozmo’s unique perspective on support and differentiation provides a path to growth using these topics as opportunities to drive sales, loyalty, and retention.
In this webinar, you’ll learn about:
- Support’s role in accelerating the adoption of value-added services
- Customer experience driving NPS and reducing churn
- How advancements in customer support tools drive new revenue and improve customer experience
- …and more
Presented by:
Daniel Fithian, Sr. Account Executive, Ozmo
