FBA Presents – The Future of WiFi CX
June 18 @ 12:00 pm - 1:00 pm
- This event has passed.
It’s a very competitive market for Service Providers. The lowest price or the highest speed are no longer enough to acquire and retain customers. The focus now is on delivering a superior Customer Experience (CX), and for internet subscribers that means flawless WiFi on every device, in every room of their home.
Installation, support, and repair can be the most critical moments that shape your subscribers’ perception of CX. How can Service Providers leverage new technologies and market trends to gain a competitive advantage?
Join us for our next webinar where we’ll discuss the future of WiFi CX, including:
- The growing importance of Quality of Install (QoI)
- Customer demand for self-support and self-installation
- How AI is transforming WiFi support
Presented by:
- Jenni Dettman, Vice President of Marketing, RouteThis
- John Clark, Senior Solution Engineer, RouteThis
